90-Day Returns

Need a different set? Our team will help you understand your options and arrange an eligible return.

Which Tires Can Be Returned?

Request a return within 90 days of delivery. Tires must be unused, unmounted, undamaged and in their original condition, with labels and packaging retained. Inspect the brand, model, size and specifications before installation. Mounted or driven tires are not eligible under this return policy.

Start With Our Team

1. Contact help@dominanttires.com or 888-338-0038. Include your order number, the tires and quantities involved, and the reason for your request.
2. Send clear photographs of the tires and their manufacturer and shipping labels so we can review the request.
3. Wait for our authorization, return address and shipping instructions. Follow those instructions and retain your tracking receipt.

Our New York headquarters is a mailing address, not a tire return facility. Do not ship to headquarters or an address on a supplier label without our instructions.

Return Shipping and Fees

You pay return shipping for a change of mind, an incorrectly selected size or specification, or a preference about tire production age when the tire matches its listing. Ask about any production-date requirement before ordering.

We charge no handling or restocking fee for an eligible return. If you choose a return label we provide, we will explain its cost and any refund deduction before you agree.

Wrong, Misdescribed or Damaged Tires

Contact us promptly before mounting. For a verified fulfillment error, an item that does not match its description or carrier damage, we cover authorized return shipping and help arrange a refund or replacement.

Refunds and Exchanges

Returned tires are inspected before a refund or exchange is approved. Approved refunds go to the original payment method. We will notify you when processed; your payment provider determines when the credit appears.

A refund includes the returned merchandise and applicable refundable tax, less any return-label cost you agreed to. Installation and other services bought from a separate provider are not part of the merchandise refund. Contact us to coordinate a replacement; unless arranged otherwise, it is a separate order.

Cancellation Requests

Contact us immediately if you need to cancel. We will try to stop fulfillment, but cancellation cannot be guaranteed after processing begins. A shipment already in progress may need to follow the return procedure.

Returns and Warranty Are Different

A possible tire defect is reviewed through our warranty support process. Manufacturer coverage depends on the tire and purchase channel; it is not automatic. These terms do not limit rights or remedies required by applicable law.

For orders placed with Dominant Tires, contact our team directly even if a fulfillment partner shipped the package.